Question 1

What do I receive after purchase?

Accepted Answer

A ZIP file containing 6 JPG files — one per print — each at A1 resolution at 300 DPI. You will receive a secure download link by email immediately after payment. The link is valid for 30 days and allows multiple downloads. If you purchased a commercial licence your delivery email also includes a signed commercial licence agreement PDF specifying your permitted use and licence reference number.

Question 2

What sizes can I print at?

Accepted Answer

The master files are sized at 7,016 × 9,933 pixels at 300 DPI. Each print delivers gallery quality up to A1 (59×84cm) and fine art quality up to A0 (84×119cm). US sizes print at gallery quality up to 24×36 inches. Simply take your file to any professional print lab and ask for your preferred size — no resizing needed on your end.

Question 3

Can I use these prints in my Airbnb or business?

Accepted Answer

Yes — commercial licences are available for businesses, hospitality venues, designers and rental operators. Tiers start at €45 for a single business location and cover cafés, salons, studios, offices, Airbnbs, boutique hotels and interior design projects. Select the commercial licence option directly at checkout on the product page. For large-scale or multi-property use contact us at contact@serenestudio.nl for a tailored quote.

Question 4

What is the difference between a personal and commercial licence?

Accepted Answer

A personal licence covers printing for your own home or private residential property only. A commercial licence covers display in any non-residential space — a business, office, restaurant, hotel, Airbnb, or any space used by the public or paying guests. Commercial licences start at €45 and come with a signed licence agreement PDF. Both licence types grant access to the same six high-resolution print files.

Question 5

Do the prints come framed or printed?

Accepted Answer

No — Serene Studio sells digital files only. The framed images shown on the site are mockups for illustrative purposes. You receive high-resolution JPG files which you take to any print lab of your choice to print and frame yourself.

Question 6

Can I get a refund?

Accepted Answer

Because these are instant-download digital files, we are unable to offer refunds once the files have been accessed. If there is a quality issue with your files, please contact us and we will make it right.

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